Accreditation and Compliance Office

About the role:

The Accreditation and Compliance Officer is responsible for coordinating and supporting accreditation, regulatory compliance, quality assurance, and external audit activities across the organisation. The role works closely with senior leadership to ensure compliance requirements are met, accreditation records are maintained, and regulatory obligations are fulfilled.

The role serves as the primary liaison between the organisation and all relevant regulatory, accreditation, funding, and quality assurance bodies, including but not limited to the Quality Council for Trades and Occupations (QCTO), SETAs, government departments, awarding bodies, university partners, and other regulatory authorities.

The Accreditation and Compliance Officer will support accreditation applications, programme approvals, monitoring visits, external audits, regulatory submissions, and ongoing compliance reporting while ensuring the organisation remains compliant with all applicable legislative, contractual, accreditation, and quality assurance requirements.

The role is responsible for developing and maintaining robust compliance frameworks, policies, processes, controls, and evidence repositories to support funding compliance, accreditation requirements, learner records management, quality assurance activities, and organisational risk management.

This position requires strong stakeholder management, project management, regulatory expertise, and exceptional organisational skills, with the ability to operate effectively in a fast‑paced, high‑growth education environment.

• Support all accreditation, registration, and programme approval activities across the organisation.
• Support engagements and communications with QCTO, SETAs, awarding bodies, universities, government departments, and regulatory authorities.
• Coordinate accreditation applications, renewals, extensions of scope, programme approvals, and provider registrations.
• Maintain accreditation schedules and ensure compliance with all accreditation conditions and requirements.
• Monitor changes in accreditation standards, regulatory frameworks, and quality assurance requirements.
• Coordinate institutional self‑evaluations and accreditation readiness reviews.
• Develop and maintain accreditation evidence repositories and supporting documentation.
• Ensure ongoing compliance with accreditation requirements across all programmes and delivery models.

• Support the implementation, maintenance, and continuous improvement of compliance frameworks, policies, procedures, and controls.
• Ensure organisational compliance with applicable legislation, funding contracts, regulatory requirements, and internal policies.
• Monitor regulatory developments and elevate emerging compliance risks and requirements to senior leadership.
• Support organisational governance activities and regulatory reporting obligations.
• Support compliance risk assessments and mitigation planning.
• Maintain compliance registers, action plans, and monitoring frameworks.
• Support GDPR, POPIA, safeguarding, consumer protection, and education regulatory compliance activities.

• Lead preparation for all external audits, monitoring visits, inspections, and compliance reviews.
• Coordinate QCTO verification visits, SETA monitoring activities, funding audits, accreditation inspections, and quality assurance reviews.
• Act as organisational compliance coordinator during regulatory and accreditation site visits.
• Manage audit responses, evidence submissions, corrective action plans, and remediation activities.
• Ensure audit findings are appropriately addressed and closed within agreed timelines.
• Maintain organisational audit readiness at all times.

• Serve as the primary compliance and quality assurance contact for corporate clients, funding bodies, and strategic partners.
• Build and maintain strong relationships with external stakeholders to ensure confidence in programme delivery, learner outcomes, compliance standards, and contractual obligations.
• Support regular compliance and performance review meetings with clients…