Quality Lead Associate - Six Sigma & Customer Care
Job in
Cape Town, 7100, South Africa
Listed on 2026-08-10
Listing for:
WNS Global Services
Full Time
position Listed on 2026-08-10
Job specializations:
-
Quality Assurance - QA/QC
Job Description & How to Apply Below
WNS Global Services in Cape Town seeks a Lead Associate to drive quality improvements within customer care operations and uphold service standards. The role emphasizes analytical skills, coaching, and strong communication to guide teams and ensure excellence.
Candidates should bring time management, attention to detail, and proficiency in MS Word/Excel, with familiarity of ISO 9001:2015 and Six Sigma principles aligned to North American market requirements.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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