Analyst, Quality Assurance - QA​/QC, Data Analyst

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

PRIMARY RESPONSIBILITIES

Ensure samples are processed and analyzed according to established methods and procedures in support of quality and management systems.

SPECIFIC RESPONSIBILITIES

• Use sophisticated laboratory instrumentation and computer systems to collect and record data.
• Update and calibrate lab analysis instrumentation.
• Perform intermediate checks for laboratory equipment and instruments.
• Perform trouble shooting and preventative maintenance on laboratory equipment and instruments.
• Write standard operating procedures for analytical methods.
• Train other analysts on new analytical methods.
• Assist in the development, validation and implementation of new analytical methods.
• Maintain accurate and up-to-date records of all analyses.
• Deliver consistent and precise results following safety protocols and SOPs.
• Identify and follow-up on any deviations in results outside of normal limits.
• Review and update SOPs.
• Ensure regulatory compliance working with the QMS.
• Develop/maintain SOPs and work instructions.
• Verify the quality of the test results by using pre-defined performance criteria, QC charts.
• Schedule maintenance service on instruments.
• Investigate problems and make decisions, after consultation with the Directors, in all aspects of laboratory management
• Keep abreast with developments in the field.
• Identify and follow-up with the appropriate person regarding any departures from the management system or from the procedures for performing tests
• Analysis using LCMS.
• Method Validation

Method modification and development and validation of new methods

• Perform analysis and report results required for method and instrument validation.
• Report shortcomings and deviations and perform communicated actions to implement and improve new and existing methods and procedures.

Quality system

• Perform Health and Safety inspections in designated areas.
• Report deviations and communicate instructions to improve and maintain the quality system.
• Record keeping of all control and reference sample results.

Quality System

• Authorized to investigate and process nonconforming issues and implement corrective and preventive actions.
• Authorized to investigate and process improvement request issues and implement corrective and preventive actions.
• Responsible for control over monitoring, maintaining and housekeeping of accommodation and environment.
• Responsible for all reference materials and standards required for measurement of traceability.
• Quality assurance of analytical results
• Authorized and responsible for control and interpretation of control charts

Education

• Grade 12
• Bachelor’s degree or equivalent in chemistry, biology, or related field

Experience

• 3 years relevant laboratory experience
• LIMS

REQUIRED SKILLS

• Systematic
• Thorough
• Accurate
• Teamwork

Specific Authorities

• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
• Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.