More jobs:
Quality Leader: Drive Customer Experience Excellence
Job in
Cape Town, 7561, South Africa
Listed on 2026-08-28
Listing for:
Convergys
Full Time
position Listed on 2026-08-28
Job specializations:
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers
Job Description & How to Apply Below
Concentrix is seeking a Quality Manager to lead and develop the quality framework across our Cape Town operations, ensuring delivery on KPIs and high standards.
You will coach a quality team, implement continuous improvement, monitor trends, and provide actionable insights to stakeholders while collaborating with operations.
The role requires 2+ years in quality management, strong Excel skills, and knowledge of NPS and regulatory quality frameworks.
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×