Quality Manager

Our client, based in Epping, Cape Town, is seeking an experienced and results-driven Quality Manager to join their team. The successful candidate will have a relevant National Diploma or BSc Degree in Food Technology/Food Science, with a minimum of 4 years’ experience in a Quality Manager, QA Manager, or QC Manager role within a food manufacturing or food processing environment. Candidates must have practical knowledge and experience of FSSC 22000 and/or BRCGS, as well as experience in laboratory management, product testing, audits, customer complaints, and non-conformance investigations.

Applicants must be fully bilingual in Afrikaans and English and have their own reliable transport. If you are a strong leader with a passion for quality, food safety, compliance, and continual improvement, we would love to hear from you.

A recent professional profile photo is to accompany your application

EMPLOYMENT TYPE:

Permanent
SECTOR:
Quality Management / FMCG
BASIC SALARY: R40 000 - R50 000 + Benefits

START DATE:

A.S.A.P

• Relevant Quality Management qualification or similar qualification.
• National Diploma in Food Technology or BSc Degree in Food Science.
• Minimum 1–2 years’ experience in a Quality Manager role.
• Fully bilingual in Afrikaans and English.
• Own reliable transport.
• Must be willing and able to work night shifts when required.

• Ensure ongoing compliance with FSSC 22000, BRCGS, applicable legislation, and customer requirements.
• Maintain and continually improve the Food Safety and Quality Management Systems.
• Ensure all manufactured products are legally compliant, safe, and meet approved specifications.
• Participate in internal, external, certification, and customer audits, and ensure all findings are effectively closed out.

• Manage the Quality and Laboratory department, including staff, equipment, testing, resources, and records.
• Ensure raw materials, work-in-progress, and finished products meet approved specifications.
• Ensure all required testing is completed, including sensory/taste testing, nitrite/curing salt, preservatives, color, microbiological, and other applicable testing.
• Ensure external testing requirements are completed and results are reviewed.
• Ensure laboratory equipment is calibrated, maintained, and fit for purpose.
• Investigate out-of-specification results and implement effective corrective actions.
• Monitor product quality trends and identify recurring issues.

• Raise and manage internal, supplier, and customer-related non-conformances.
• Investigate quality and food safety deviations and conduct root cause analysis.
• Implement, monitor, and verify corrective and preventive actions.
• Ensure potentially unsafe or non-conforming products are appropriately controlled and dispositioned.

• Personally manage and investigate customer complaints relating to Quality and Food Safety.
• Provide professional technical feedback and resolve quality-related customer issues.
• Support company representatives with technical Food Quality and Food Safety queries.

• Ensure raw materials comply with approved specifications and customer requirements.
• Review relevant supplier documentation and Certificates of Analysis (COAs).
• Assist with supplier quality issues, supplier non-conformances, and supplier performance monitoring.
• Ensure the approved product and raw material testing programme is implemented.

• Manage, develop, and provide leadership to Quality personnel.
• Conduct performance reviews and manage employee performance.
• Identify training and competency requirements.
• Manage disciplinary matters in accordance with company procedures.
• Ensure adequate resources and staffing are available to maintain effective operations.
• Report Quality, Food Safety, laboratory, and customer complaint trends to management.
• Drive continual improvement and the reduction of non-conformances and customer complaints.
• Maintain accurate Quality and Food Safety records and documentation.
• Oversee operational Quality projects through to successful handover.
• Perform other reasonable duties and ad hoc tasks as required by management.

• Monday to Friday: 08:00 – 16:30