Store Assistant – Giftime

About the Organisation and the Role

Giftime is a community gift shop based at Astra Centre in Gardens. The gift service is a fund‑raising venture, offering beautifully presented gifts for all occasions. Many of the products in the gift store are manufactured at Astra’s Jewish Sheltered Employment Centre. We are looking for a retail savvy self‑starter to support the Store Manager with the running of Giftime, including the daily management of stock, staff and customers, and bringing innovation to the store.

• Sales and Merchandising
• Point of Sale
• Ensure suitable, relevant stock for special occasions, milestones and holidays (Jewish and non‑Jewish)
• Ensure shelves are stocked with merchandise.
• Ensure the store is clean and neat, with products merchandised in an attractive way
• Research and engage with new and existing suppliers.
• Customer service
• Assisting customer in a friendly and informative manner
• Offer gift wrapping and packaging of parcels for delivery.
• Stock control & financial admin
• Invoicing
• Capturing stock
• End of year stocktake
• Liaise & Motivate volunteers

• Work experience and industry exposure
• At least 3‑5 years’ retail experience, advantageous
• A flair for building a range and buying merchandise
• Knowledge of Judaism and Judaica will be an advantage.
• Strong communication and interpersonal skills
• Ability to communicate well with a wide variety of audiences
• Ability to manage difficult situations and personalities in a calm and rational manner
• Ability to effectively respond to queries and deal with complaints
• Excellent administration and organisational skills
• A confident team collaborator who is self‑driven and highly organised
• Proactive with the ability to multitask and prioritise effectively
• Efficient and able to work independently
• Strong attention to detail
• Community‑mindful individual, affiliated with one or more organisations within the Jewish community
• Computer literate with the ability to learn new computer systems and programs quickly and easily

09 May 2025

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