Retail Store Supervisor - Cape Gate

About the job Retail Store Supervisor - Cape Gate

RETAIL STORE SUPERVISOR - CAPE GATE

Our client is actively seeking an energetic and enterprising Store Supervisor to become a valuable addition to their team. Your main responsibilities will be to guide and assist the store's day-to-day activities, aiming to surpass store targets, foster innovative initiatives, and elevate customer service standards to meet and exceed overall objectives.

Key Responsibilities

• Assist store team development by identifying training and coaching needs, emphasizing talent management and succession planning.
• Administer, and manage performance in alignment with company policies and procedures.
• Assist customer experience processes to ensure adherence to policies and procedures, encompassing business instruction letters, markdowns, repricing, promotions, visual standards, customer feedback, and general housekeeping.
• Assist to enforce overall compliance by conducting thorough compliance checks through defined processes.
• Explore and propose new opportunities to boost sales and enhance brand awareness.
• Provide feedback on in-store product performance to the support centre, contributing to sales improvement.
• Collaborate with management on operational action plans, sales performance increase, and store expenditure monitoring based on sales and profitability reports.
• Authorize write-offs, breakages, recalls, and returns, ensuring effective stock management.
• Assist in the maintenance of thethe stockroom's overall upkeep to meet housekeeping standards.
• Manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
• Accurately receive, unpack, merchandise, and replenish the sales floor to drive sales objectives.
• Assist to lead and drive the store team to achieve store KPIs and operational strategy, aligning with company values.

ONLY Candidates with a Minimum of 2 Years Experience in a key holder role will be considered.