Junior Padel host

This role forms part of the Net Set Padel team within the Village n Life group, based at Camps Bay Retreat.

As Padel Host, you’ll assist in managing the day-to-day operations of the padel facility. From guest interaction and court oversight to pro shop support and general upkeep, your role ensures the club runs smoothly while maintaining a high standard of presentation and service.

• Understand and manage the daily court booking schedule
• Welcome guests, guide them through club rules and direct them to their courts
• Assist guests proactively based on their needs
• Ensure bookings run on time and are not exceeded
• Support with ball collection in and around courts
• Step in to play where needed to maintain game flow and engagement
• Introduce new players to padel rules and basic gameplay
• Promote and onboard guests onto the club’s Whats App community
• Assist with guest queries in person and via the club phone
• Support light refreshment service such as coffee orders
• Assist with capturing content for marketing use
• Ensure all bookings are settled and paid in full
• Support sales of pro shop merchandise
• Assist guests with product knowledge and recommendations
• Manage rental rackets and ball transactions via the booking system
• Conduct quality checks on rackets before and after use
• Follow retail processes and policies accurately
• Maintain a clean, organised and visually appealing pro shop
• Clean court glass during non-booking times
• Sweep and maintain turf for even sand distribution
• Check and maintain correct net tension
• Keep the club clean, tidy and guest‑ready at all times
• Empty and reline bins regularly
• Ensure furniture is clean, safe and correctly positioned
• Remain available on phone and email during working hours

• Strong communication skills with a friendly, guest‑focused approach
• Good attention to detail and ability to stay organised
• Comfortable working in a fast‑paced, active environment
• A proactive mindset with the ability to take initiative
• Team player who enjoys engaging with people
• Basic understanding or interest in padel or sport is advantageous

• A vibrant, active working environment
• Opportunity to grow within a dynamic hospitality group
• Exposure to both guest services and sports facility operations
• A supportive team culture with hands‑on experience