Fruit and Veg Manager Eersteriver

Location:Eerste River,Cape Town
Industry:Retail / FMCG
Salary:Market-related
Working Hours:Monday to Sunday (shift-based)

Our client is a leading retail group headquartered in the Western Cape. Since 2012, they've been dedicated to providing exceptional service in the Fast-Moving Consumer Goods (FMCG) industry, operating primarily in emerging markets. They view their customers as part of their extended family and pride themselves on delivering on every promise we believe in doing exactly what we say were going to do.

Join a team that values integrity, community, and creating meaningful experiences for both staff and customers.

Our client is seeking an experienced Fruit and Veg Manager to lead the department at their Eerste River store. The successful candidate will be responsible for ensuring a profitable, efficient, and customer-focused Fruit and Veg department while managing daily operations and team performance.

• Oversee the day-to-day operations of the Fruit and Veg department.
• Ensure excellent customer service every customer should feel valued and appreciated.
• Handle customer queries, suggestions, and complaints promptly and professionally.
• Manage receiving, cutting, packing, and merchandising of stock in line with company standards.
• Monitor department performance and ensure profitability through effective cost control.
• Maintain stock levels, reduce wastage, and minimise shrinkage.
• Plan and execute promotional activities in collaboration with store management.
• Recruit, train, and schedule staff; ensure adherence to company policies and hygiene standards.
• Conduct regular performance reviews and address any staff issues in a timely manner.
• Ensure departmental compliance with company rules, security procedures, and operational standards.
• Support the achievement of store performance targets set by senior management.

• Strong customer service orientation and a positive, hands-on attitude.
• Excellent people management and leadership skills.
• Strong communication, interpersonal, and problem-solving abilities.
• Ability to foster teamwork and motivate staff.
• High attention to detail with solid numerical and administrative skills.
• Reliable, organised, and able to work independently as well as in a team.

• Grade 12 / Matric (essential).
• Minimum 12 years Fruit & Veg Department management experience.
• Minimum 5 years' experience in a retail store environment.