Retail Store Assistant

• Welcome customers and provide helpful, professional assistance throughout their shopping experience

• Understand customer needs and recommend suitable products or services

• Support sales efforts by promoting products, answering questions, and helping customers make informed purchasing decisions

• Process transactions accurately and responsibly where required

• Assist with receiving, unpacking, and organising incoming stock

• Keep the store clean, tidy, and visually appealing at all times

• Help set up promotional displays and in-store marketing materials

• Respond to customer concerns in a calm, courteous, and solution-focused manner

• Work closely with team members and supervisors to meet store targets and daily operational goals

• Follow company procedures for health, safety, security, and customer service

• Must have Grade 12 (Matric Certificate)

• Previous experience in retail, customer service, sales, or a similar customer-facing role

• Strong communication and interpersonal skills

• A friendly, professional, and approachable manner

• Ability to work well in a team and support shared goals

• Good organisational skills and attention to detail

• Ability to work in a standing position for extended periods and assist with light stock handling

• Reliable, punctual, and committed to delivering consistent service

• Flexibility to work retail hours, including weekends and public holidays if needed

This is a customer-facing retail role based in Cape Town. The position requires someone who is energetic, dependable, and comfortable working in a busy store setting. You will be part of a team that values professionalism, cooperation, and strong customer relationships.

This role offers an opportunity to build valuable experience in retail operations, customer engagement, and sales support. It can provide a strong foundation for future growth into senior retail, team leadership, or sales-focused positions within the business.