Retail Operations Supervisor

Our client is seeking an experienced and proactive Retail Operations Supervisor to oversee daily operations at their store in Upington. This role is essential for ensuring the smooth running of the store, managing staff effectively, and maintaining high standards of customer service and operational efficiency. You will work closely with the Store Manager to implement operational strategies, train team members, and uphold company policies.

This position requires strong leadership skills and a dedication to providing an excellent retail experience for all customers.

• Supervise and guide the daily activities of retail staff, ensuring productivity and adherence to standards.
• Assist in managing inventory, including receiving, stock control, and merchandising.
• Ensure compliance with all operational policies, safety regulations, and security procedures.
• Train new employees on store operations, product knowledge, and customer service expectations.
• Address customer concerns and ensure a high level of customer satisfaction is maintained.
• Support the Store Manager in achieving store performance targets and operational goals.

• Previous experience in a supervisory role within the retail sector is essential.
• Strong leadership, communication, and team management skills.
• Proficiency in retail operations, including inventory management and POS systems.
• Ability to motivate and develop staff members.
• Commitment to delivering exceptional customer service.

• Competitive salary with performance incentives.
• Opportunities for professional development and advancement in retail management.
• Employee discounts on store products.
• A dynamic and engaging work environment.
• Comprehensive benefits package including medical aid.