Junior Store Manager

At Burnt Studios, we believe that the best retail experiences come from people who live the lifestyle — not just sell the product. We’re looking for team members who embody our values, understand our customers, and share our commitment to elevating retail in South Africa.

We’re building a team that represents excellence, authenticity, and the Burnt community — a team capable of delivering a global-standard retail experience.

Village Walk is one of our high-turnover stores, and we are looking for a strong, experienced retail leader who is ready to take ownership of its continued success.

As the Store Manager, you will be responsible for leading a high-performing team, driving strong commercial results, and ensuring that the store consistently operates at the highest standard. This role requires someone who is competitive and performance-driven, but equally committed to creating a positive, supportive, and motivating environment where people can thrive.

You will need to be a leader who can set ambitious standards, inspire others to reach them, and remain hands-on when the pace gets demanding. We are looking for someone who understands that great results come from great people and knows how to bring out the best in a team.

• Take full ownership of the store’s performance, driving sales, productivity, and commercial results.
• Lead, coach, and develop a high-performing team while maintaining a strong and healthy store culture.
• Set clear expectations and hold the team accountable while creating an environment where people feel supported and encouraged.
• Oversee daily store operations and ensure that customer service, visual standards, stock management, and operational processes remain consistently high.
• Use store performance insights to identify opportunities, solve challenges, and continuously improve results.
• Lead by example on the sales floor, particularly during high-volume trading periods, and maintain a strong sense of urgency.
• Build a team that consistently delivers an exceptional customer experience and represents the Burnt Studios brand authentically.

• An experienced retail leader who is confident managing a high-turnover, fast-paced store.
• Someone who is commercially driven and naturally competitive, with a genuine desire to achieve and exceed targets.
• A caring and encouraging leader who understands how to motivate different personalities and bring out the best in their team.
• Someone who is knowledgeable, decisive, and able to confidently apply their experience to new situations.
• A highly organised and efficient individual who can manage competing priorities without losing sight of the bigger picture.
• A leader who takes ownership, follows through, and does not wait to be told what needs to be done.

• Strong leadership and people management skills.
• Excellent interpersonal and communication abilities.
• Strong time management, organisation, and operational discipline.
• Ability to make confident decisions and solve problems in a fast-moving environment.
• Ability to coach, motivate, and hold team members accountable.
• Strong understanding of retail operations, sales performance, and customer experience.
• Comfortable using basic technology and retail systems.

• Leads with empathy, respect, and transparency.
• Creates a team environment where people feel valued, supported, and motivated to perform.
• Demonstrates self-motivation and a strong sense of urgency.
• Believes in teamwork while maintaining clear individual accountability.
• Is open to feedback and committed to continuous personal and professional development.
• Brings positivity, energy, and a sense of humour to the…