Technical Administrator

Overview

The successful candidate will effectively manage the sales processes and administration function of a small but growing part of a substantially bigger business. The process will require the management of the sales process from ‘cradle to grave’. This person should be confident, organized, able to multitask, have strong project management skills, and possess excellent verbal and written communication skills. Additionally, the ideal candidate will be technically minded with an aptitude for problem‑solving.

• Handle sales enquiries – telephonic, email, on‑site and walk‑in customers.
• Sales presentations / product demos when required.
• Prepare and create sales quotes on SAP.
• Forward sales quotes and contracts / agreements for customer signature, mainly via e‑mail.
• Receive and capture sales orders (SAP).
• Arrange stock from suppliers.
• Arrange delivery and installation with the customer and internal technical department.
• Prepare sales invoices (SAP).
• Administration duties for our sales representatives / managers i.e., set appointments, customer visit reports – (SAP, Word & Excel).
• Follow up sales on quotes – e‑mail and Excel.
• Close sales quotes – SAP.
• Carry out other sales administration tasks as required.
• Manage product development with supplier.
• Assist with annual stock count.

• High school diploma or equivalent; post‑secondary education in a related field is an asset.
• Strong written and verbal communication skills.
• Excellent time management and organizational skills.
• Strong aptitude for problem‑solving and critical thinking.
• Ability to work independently and collaboratively.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Previous experience in an administrative or support role is an asset.

The successful candidate will be a highly organized individual who possesses excellent communication skills, both verbally and in writing. The ability to multitask and prioritize tasks is essential for success in this role. The candidate should also be comfortable working in a fast‑paced environment and be able to work under pressure to meet tight deadlines.