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Swedish Customer Service Consultant

Job in Cape Town, 7561, South Africa
Listing for: Mindmatch Consulting
Full Time position
Listed on 2026-09-19
Job specializations:
  • Sales
    Sales Development Rep/SDR, Inside Sales, CRM Systems & Management
Job Description & How to Apply Below

Key Responsibilities

  • Execute high-volume outbound cold-calling campaigns to generate qualified leads.

  • Meet and exceed monthly sales targets and key performance indicators (KPIs).

  • Qualify leads effectively while ensuring campaign delivery remains on target.

  • Build rapport quickly with prospective clients to generate Marketing Qualified Leads (MQLs).

  • Demonstrate enthusiasm, resilience, and a positive attitude across all campaigns.

  • Maintain accurate and well-formatted data using Microsoft Excel.

  • Perform quality checks to ensure lead information is accurate and complete.

  • Verify company names, job titles, and contact information.

  • Utilise lead verification tools to maintain data integrity.

  • Update CRM systems with prospect interactions and lead status.

  • Work collaboratively with colleagues to share best practices and campaign insights.

  • Provide regular updates on campaign progress and individual performance.

  • Participate in team meetings, coaching sessions, and ongoing training.

  • Follow established processes to ensure consistent campaign delivery.

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