Regional Account Manager & Exports - Eastern Cape

Regional Accounts Manager & Exports |

Location:

Eastern Cape Overall Responsibility

Responsible for developing and growing the Company's Route to Market through the management and development of key wholesalers, redistributors, strategic accounts and export customers. The role is accountable for identifying and converting new business opportunities, strengthening existing customer and distributor relationships, driving sales and revenue growth, and ensuring the effective execution of customer requirements from initial engagement through to order fulfilment.

The role will have specific responsibility for the development and management of the Company's export customer portfolio, including identifying new international business opportunities, developing export markets, managing customer and distributor expectations, and coordinating with internal stakeholders to ensure export orders are fulfilled accurately, efficiently and within agreed timelines.

• Develop and grow the Company's Wholesale, Re-distribution and Export channels in line with agreed sales and commercial objectives.
• Identify and pursue new business opportunities through prospecting, cold calling, market engagement and ongoing customer development.
• Manage sales opportunities from initial engagement through to conversion and ongoing account management.
• Develop and maintain relationships with key customers, wholesalers, redistributors, international customers and distribution partners.
• Identify opportunities to increase sales volumes, revenue, distribution and market share across existing and new accounts.
• Develop and maintain export business opportunities within existing and emerging international markets.
• Identify potential export customers, distributors and markets and develop these opportunities through to commercial conversion.
• Monitor sales performance against agreed targets and implement appropriate actions to improve performance.
• Contribute to sales forecasts, budgets and commercial planning for assigned accounts and export markets.
• Conduct customer visits and sales calls as required, including engagement with export customers and business partners.

• Establish and maintain strong working relationships with new and existing customers, distributors and business partners.
• Develop a clear understanding of customer requirements and identify opportunities to improve relationships, service levels and commercial performance.
• Manage customer expectations regarding pricing, product availability, order requirements, lead times, shelf life, collection and delivery.
• Manage export customer requirements from order placement through to fulfilment, ensuring potential issues are proactively identified and addressed.
• Work closely with Manufacturing and Scheduling to understand production capacity, stock availability and required shelf life for export orders.
• Coordinate with Finance and other relevant departments to ensure purchase orders and associated commercial requirements are completed accurately and timeously.
• Coordinate with Logistics and distribution partners to support the efficient movement and collection of export orders.
• Ensure customers are kept informed regarding stock availability, order progress, collection readiness and any potential delays.
• Identify opportunities to increase account penetration, customer retention and export sales growth.

• Develop and grow the Company's export customer portfolio in accordance with agreed business objectives.
• Identify and assess new international markets, customers and distribution opportunities.
• Develop an understanding of market conditions, customer requirements, competitor activity and relevant market trends.
• Provide management with market intelligence and recommendations to support international business growth.
• Develop opportunities to increase export volumes, revenue and market share.
• Monitor export sales performance against agreed targets and provide regular feedback to management.
• Identify opportunities for new customers, products, channels and markets.
• Support the development and implementation of export sales plans and commercial initiatives.
• Build and maintain effective relationships with international distributors and business partners to support sustainable growth.

• Coordinate the commercial requirements of export orders with relevant…