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Sales & Marketing coordinator

Job in Cape Town, 7561, South Africa
Listing for: Zohorecruit
Full Time position
Listed on 2026-10-12
Job specializations:
  • Sales
    Business Administration, Sales & Marketing
Job Description & How to Apply Below

Full time | Kendrick Recruitment | South Africa

DOE

City Cape Town

State/Province Western Cape

7100

Job Description

Sales & Marketing Coordinator | Luxury Hotel | Cape Town

Live-out Position

Location:

Cape Town

Kendrick Recruitment is seeking a motivated Sales & Marketing Coordinator to join a luxury hotel in Cape Town. This role supports the Sales & Marketing Department by optimising administrative efficiency, managing customer queries, and assisting the team in driving revenue growth.

Key Requirements:
  • Diploma or Degree from a reputable hotel school
  • Minimum 1 year of experience in a similar role
  • Fluent in English; additional languages advantageous
  • Proficient in Microsoft Office and Opera PMS systems
  • Excellent organisational, communication, and problem-solving skills
Key Responsibilities:
  • Build and maintain effective customer relationships, handling enquiries personally or over the phone
  • Assist the Sales Team with reservations for FITs, groups, and conferences
  • Prepare rate proposals and follow up on business to maximise revenue
  • Handle non-residential conference queries and generate new business opportunities
  • Maintain and update the customer database and all incoming guest queries
Administration & Reporting
  • Maintain accurate and efficient records, both manual and electronic
  • Assist management with MIS and departmental reporting
  • Manage inventory of all sales aids and promotional materials
  • Ensure compliance with health and safety policies within the department
  • Continuously improve operational efficiency and knowledge of own job function
Professional Standards
  • Maintain the highest standards of personal hygiene, dress, appearance, and conduct
  • Follow all departmental policies and work instructions diligently
  • Support the Sales & Marketing management as needed to achieve departmental goals
Success Metrics
  • Guest satisfaction and service excellence
  • Performance against budgets and targets
  • Cost saving initiatives and efficiency improvements

This role is ideal for an organised and proactive professional looking to develop their career in luxury hotel sales and marketing.

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