Key Accounts Manager; Sales

IZI South Africa, a leading South Africancash management and secure logistics company providing services like cash-in-transit (CIT), cash supply, processing, and ATM management, is seeking a dynamic and results-driven Key Accounts Manager (Sales( to join our team inour Cape Town
Region
.

The successful candidate will be responsible for driving sales growth, developing new business opportunities, and maintaining strong relationships with clients to promote the company’s full range of cash management products and services.

• Develop and execute a strategic regional sales plan to achieve and exceed business growth targets, with a primary emphasis on the acquisition and development of corporate and high-value customer accounts.

• Identify, target, and secure new corporate and high-value customer accounts.

• Lead high-level negotiation processes, tender preparation, and quotation approval for strategic opportunities.

• Manage an effective customer retention strategy for current and corporate customers, including managing the processes necessary to limit off-business.

• Provide leadership, coaching, and continuous mentoring to Account Executives and sales administrative staff to ensure the achievement of sales objectives.

• Conduct monthly reviews of individual sales performance (call plans, pipeline, and sales) and ensure adherence to corrective action plans.

• Ensure all team members have clearly defined job profiles and KPI's aligned to the manager's profile.

• Manage performance contracts, goal reviews, and succession planning.

• Ensure appropriate resource allocation and effective communication within the team and with other relevant teams.

• Provide assistance to Account Executives on managerial and sales matters as needed

• Manage and maintain region’s customer records

• Review individual sales performance on a monthly basis including call plans, pipeline and sales

• Prepare corrective action plans and deadlines and ensure that targets are met.

• Provide training and guidance of Account Executives and sales administrative staff.

• Interview and appoint appropriate personnel.
  
  - Ensure all team members have clearly defined job profiles and KPI’s objectives aligned to the profile of the manager

• Ensure performance contracts are in place and regular goal reviews completed to assess achievement of results

• Apply performance management or employee relations management principles and processes should this be required

• Provide support, coaching (train) and mentoring continuously to ensure that objectives are met

• Complete development plans for each employee

• Allocate resources appropriately to ensure operational demands are met

• Ensure that events/activities taking place in the region are effectively communicated within the team and to other teams requiring the information

• Ensure adequate succession planning to meet ongoing and anticipated business requirement

• Visit customers or prospective customers together with the Account Executives where applicable

• Measure the quality of the customer/company relationship through appropriate measurements

• Participate in negotiation processes

• Prepare and/or approve quotations and tenders

• Develop and manage a customer retention strategy

• Manage the processes necessary to limit off-business

• Competent Administration of sales team

• Monitor and audit customer files for accuracy and currency of the sales branches.

• Manage and monitor the monthly reporting function on both Salesforce and submitted reports

• Check the accuracy of the figures as presented against the relevant Sales and Contract Management reports on the SAP system with particular reference to the Contract product report.

• Compile relevant commentary from information collated and reported from Account Executives and such other sources…