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East Travel Specialist

Job in Cape Town, 7561, South Africa
Listing for: Wild Dreams Hospitality
Full Time position
Listed on 2026-10-24
Job specializations:
  • Sales
    Travel Industry
Job Description & How to Apply Below
Position: East Africa Travel Specialist

This is a consultative, target-driven role for a seasoned safari seller who designs tailor-made luxury itineraries and guides guests from first enquiry to confirmed booking. Deep East Africa product knowledge and a proven sales record are what count here.

Core Criteria
  • Minimum 5 years experience selling East African safaris
  • Minimum 10 years experience in an African inbound retail sales environment
  • Proven record of meeting and exceeding sales targets
  • Strong consultative selling and itinerary design skills
  • Excellent written and verbal communication
  • Outstanding organisational and time management skills
  • Strong commercial awareness and attention to detail
  • Experience working with CRM systems (Hub Spot advantageous)
  • Genuine passion for African travel, with a proactive, guest-focused approach
Candidate Responsibilities
  • Design personalised luxury safari itineraries to suit each guests interests, travel style and budget
  • Manage the full sales process from first enquiry through to booking confirmation
  • Build lasting guest relationships through expert advice and proactive communication
  • Achieve individual revenue, conversion and booking targets while maintaining strong average booking values
  • Keep quotations, booking details and CRM records accurate across all reservation systems
  • Complete confirmations and booking documentation promptly for smooth operational handovers
  • Maintain expert knowledge of the camps, East African destinations and industry trends
  • Work closely with Sales Operations, Guest Services and other internal teams
  • Share ideas, support colleagues and adopt new processes and technology
  • Represent the company professionally in every guest and colleague interaction
Package Offer
  • This is an office-based position for candidates based in Cape Town (Northern Suburbs) OR remote for candidates elsewhere in South Africa
  • Candidates will be required to travel to the different destination properties on occassion
  • Work hours:

    Monday to Friday, 08h00 to 17h00 (including a one-hour lunch break), with some flexibility
  • Occasional after-hours and weekend standby on a team rotation and alternate public holidays worked, with time off in lieu
  • Overtime during peak periods, compensated with time off in lieu
  • Medical Aid and Retirement Annuity contributions
Position Requirements
5+ Years work experience
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