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Lead Voice AI Engineer Scalable IVR & LLM Solutions
Job in
Cape Town, 7100, South Africa
Listed on 2026-07-02
Listing for:
Sabenza IT & Recruitment
Full Time
position Listed on 2026-07-02
Job specializations:
-
Software Development
AI Engineer (Applied/Software)
Job Description & How to Apply Below
Sabenza IT & Recruitment is seeking a Senior Call Centre AI Engineer to join their innovative team in Cape Town, South Africa. In this dynamic role, you will design and implement conversational AI solutions aimed at enhancing customer engagement through intelligent voice automation.
Your expertise in AI engineering, particularly with LLMs and telephony systems, will drive the development of advanced customer-facing solutions. The position emphasizes collaboration with cross-functional teams and offers opportunities to mentor junior engineers.
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