Engineering Manager

Join Zepz:
Breaking Down Borders, Together

Our Meaningful Mission At Zepz, we're all about breaking down barriers for our customers and our teammates. Our purpose is deeply personal, we provide a lifeline and deliver opportunities to cross-border communities that need it most through cutting edge finance and tech.

Zepz is the power behind World Remit and Sendwave, driven by the mission to celebrate the incredible impact migrants have, both at home and abroad. We're not just moving money; we're building a world that truly recognizes and supports global connections.

• Integrity:
  We always do the right thing. It’s simple, but it’s the foundation of everything we build for our customers and each other.
• Outcomes:
  We work for our customers. Their success and prosperity are the results we focus on delivering.
• Velocity:
  We are fast! We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve.

We believe in empowering colleagues because we genuinely trust our team. Our culture is founded on this high trust, which naturally encourages the high ownership that drives us to meet our shared high expectations and deliver high performance. While we have all the tools to work remotely, we value the purpose and benefits of in-person connections so we expect our teams to come to the office on a regular basis, and therefore be within a comfortable commutable distance from our Cape Town office.

Alongside a great office environment, think unlimited annual leave , great healthcare benefits, and employee discounts. We want you to thrive and focus entirely on making your biggest impact! In turn, we expect you to bring high ownership and commitment to your work. This is a place where we value trust and high performance, and we'll provide the environment and support needed for you to excel

The Quotes domain at Zepz owns the systems that determine what every customer sees and pays: the pricing engine, FX rates, loyalty and promotions, coupons, content delivery, and the operational tooling around them. Every quote a customer receives — across 4,000 corridors and both World Remit and Sendwave — flows through our services. We sit at the intersection of growth, margin, and customer experience: the right price at the right moment is what turns a visitor into a sender, and a sender into a repeat customer.

We're looking for an Engineering Manager to build and lead a team responsible for the next generation of our pricing and loyalty platform. You will own services that handle hundreds of requests per second across two Kubernetes clusters, drive the migration of our legacy promo stack, and partner with Product, Data Science, and Commercial to unlock segment-based and ML-driven pricing.

You will be at the centre of hiring, roadmap creation, technology evaluation, and execution. Our mission is to build a world‑class quoting and loyalty platform from first principles — one that lets Zepz expand into new corridors and products while making remittance cheaper, more personalised, and more rewarding for a global customer base. This includes growing average basket size, lifting M1 retention through reward redemption, hardening anti‑abuse controls on promo codes, and reducing the friction between marketing intent and what the customer ultimately sees in their quote.

We run a microservice architecture primarily in Java/Kotlin (pricing engine, loyalty, FX rates, segmentation) with some .NET services on the legacy World Remit estate and Node.js/Type Script for marketing and operational tooling. Services are deployed to AWS EKS across two Kubernetes clusters, backed by PostgreSQL, SQL Server, Redis, S3, and SQS. We put a strong emphasis on automation, unit/integration testing and performance testing — our services are on the hot path of every transaction, so resilience and latency matter.

We aim to be data‑driven in our decision making, so building our services to emit the right signals from day one is a must.

• Develop talent within the team.
• Create a positive…