Web Engineer

• Is to “change people’s lives for the better through wellness”;
• We deliver social wellness experiences that enable people to meet their personal wellness goals, through holistic physical, mental nutritional and social wellbeing.
• As a Senior Software Engineer, you will play a hands‑on role in building and evolving our web platforms, integrations and shared engineering foundations. This is a senior individual contributor role for an engineer with strong front‑end depth and full‑stack capability, with particular strength in Type Script, Next.js, React and Storybook.

• Design, build and maintain modern web applications, services and shared platform foundations using Type Script, Next.js, React and related technologies.
• Deliver high-quality, scalable and maintainable code across core user journeys, content experiences, integrations and shared platform capabilities.
• Contribute to the evolution of a multi‑market web platform, with reusable engineering patterns that balance global consistency with local flexibility.
• Build reusable components, patterns and standards that support a coherent and scalable design system.
• Work across the stack where needed, with confidence contributing to APIs, integrations, orchestration layers and broader platform concerns.
• Collaborate closely with Product and Design to translate requirements, prototypes and user needs into robust technical solutions.
• Contribute to CI/CD, automated testing and release practices that enable frequent, safe and reliable delivery.

• Solid experience building modern web applications in production environments.
• Strong hands‑on experience with Type Script, Next.js, React and Storybook.
• Demonstrable understanding of scalable, maintainable web architecture and component‑driven development.
• Confidence working across APIs, integrations and shared platform or middle‑tier services where needed.
• A strong commitment to automated testing, engineering quality and safe release practices.
• Experience contributing to CI/CD and modern software delivery practices.
• Good understanding of web performance, accessibility and SEO fundamentals.
• Experience working closely with Product and Design in cross‑functional teams.
• Sound technical judgement and a pragmatic approach to balancing quality, pace and long‑term maintainability.
• Strong communication and collaboration skills.
• Experience with headless CMS platforms, design systems, and multi‑market digital platforms is desirable.
• Relevant degree or equivalent practical experience in software engineering, computer science or a related field.
• Able to work in line with Virgin Active’s agreed hybrid working patterns and ways of working (currently three days a week on‑site).

Core Interpersonal

Skills:

• Emotional Intelligence- proven ability to anticipate the needs of others before they are voiced
• Active Listening
  - Able to genuinely hear concerns with the ability to defuse tense situations and ensuring members and staff feel heard and valued
• Cultural Awareness and Fluency- understand international norms, etiquette and diverse backgrounds to provide a welcoming environment for our international and VIP members
• Empathy – be able to understand, or and be aware of, someone else’s feelings especially during stressful situations, such as travel delays or billing disputes

Operational & leadership

Skills Required:

• Attention to Detail, noticing the small things
• Resilience and Composure, be able to remain calm and optimistic under extreme pressure, during peak or periods or system failures
• Problem solving and conflict resolution – be able to turn challenges into opportunities by thinking and acting quickly to resolve issues before they impact a member’s experience
• Adaptability: be flexible to handle unpredictable shifts in processers, resource changes, last minute VIP guest arrivals, or sudden changes in event plans.
• Relatability – the capacity to connect with diverse stakeholders across all backgrounds
• Situational Awareness – constantly monitoring the environment to identify members who need support or help
• Curiosity- the ability to seek out and transform standard transactions into personalised stories and memorable experiences
• Time Management – the ability to efficiently meet stringent deadlines while maintaining a relaxed and unhurried demeanor for guests.
• Digital Fluency – must be proficient in new age technology and systems