Warehouse Non-Foods Controller

We're excited to announce a new opportunity to join our team as a Warehouse Non-Foods Controller, to Meets warehouse operational standards by contributing to implementing production schedules and identifying warehouse system improvements. Improve employee workflow, enforce and entrench the warehouse performance standards and targets and use these for guiding and mentoring staff. Direct, guide and coordinate the warehouse processes. Achieve efficiency by monitoring the application of work specific guidelines and standard operating procedures and constantly work to improve warehouse processes.

Effectively contribute to the control of stock movement and stock management to reduce stock damage costs and optimise customer satisfaction.

Supervisory

Communicating job expectations, planning, monitoring, appraising job contributions and enforces company policies and guidelines. Motivating and disciplining staff. Coordinate and support performance targets. Supervise effective working of personnel and prepare effective work schedules to ensure that warehouse production plans are completed by a certain time. Measuring and reporting the effectiveness of warehousing activities and employee’s performance. Motivating staff through continuous training and interacting with staff.

Lead the department in developing effective work habits, efficient skills, and high standards for quality. Ensure that employees are fully accountable for their role in the final work output. Address issues surrounding efficiency and quality control to maintain high standards of productivity and avoid any lapses in performance. Monitor the performance of employees to ensure they are all contributing sufficiently and working safely.

Assist staff achieve company goals by communicating expectations, planning, monitoring, and evaluating job results. Management and maintenance of warehouse working equipment, including but not limited to hysters, trolley jacks, tablets and trollies.

Warehouse Operational efficiency

Ensure that picking of orders is done efficiently and accurate maintaining the highest level of quality and customer service. Determine and track warehouse KPIs and implement strategies and techniques to maintain efficiency in the department. Enforce operating instructions & work processes. Ensure that orders are quickly and correctly hand-over ordered products to the distribution department. Coordinate with the relevant departments in the processing of walk-In orders ensuring a timely and accurate service with a high level of customer service delivered.

Determine staffing levels and assign workload. Oversee performance of Warehouse including efficiencies, quality, and other relevant outputs. Ensure picking orders efficiently and accurate maintaining the highest level of quality and customer service.

Staging Effectiveness and Quality Control

Ensure staged orders, planned and unplanned are signed off to the distribution department timeously. Ensures that orders are accurate and that staged items are correct. Plans and monitors order movements from warehouse picking into dispatch. Ensure order information is correct on each order and liaise directly with the warehouse controllers on errors.

Coordinate with staff to ensure that work processes are being carried out.

Update the distribution department regarding the status of staging orders in progress. Inform dispatch of customer requests to ensure service levels are maintained and improved

Check that all products are organised as per client requirements.

Evaluate the correctness and quality of orders by comparing the contents with the information on the picking slip, e.g. title, quality, r, quantity etc. Initiate, coordinate, and evaluate workflow and procedures in the context of the daily operational targets. Organise and prioritise orders according to timelines and in coordination with picking departments and distribution departments demands.

Stock Management

Maintains inventory by conducting monthly physical counts, reconciling variances, inputting data. Responsible for the management and control of stock. Highlight areas of risk and manage variances to ensure the prevention of any stock…