Housekeeping Supervisor - Hoffman Hotel

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The 5 Senses Culture:

At 5 Senses we are driven by igniting the 5 senses of our guests and team members through genuine acts of hospitality. It is our mission to touch the hearts of our guests and teams, to welcome all we see, to add flavor to the experience, anticipate, listen and respond to needs and help our team smell success. We are an experienced team doing hospitality a new way.

• Provide guests and team members with professional, efficient, courteous and genuine hospitality.
• Anticipates guest’s needs and offers services prior to the guest asking.
• Assist the Housekeeping Executive with the daily management of the Housekeeping department which includes but is not limited to, scheduling, assigning rooms to clean, inspecting rooms and common areas, supervising, coaching, training and counseling of the team.
• Manages and maintains inventories and equipment to meet the needs of the property.
• Maintains all safety standards to the property and Brand standards and informs the appropriate department when concerns arise.
• Maintain open and professional communication with other department heads and supervisors to ensure the needs of the guests and team members are addressed timely.
• Works with Executive Housekeeper to ensure all budgets are managed properly and within the guidelines.
• Monitors Brand Service Scores and ensures Cleanliness scores are communicated to the team and appropriate actions are taken to be above the Brand average.
• Ensures all team members attend mandatory meetings and complete all required training.
• Ability to grasp, bend, stoop and push, pull and lift 30 bls.

• Provide guests and team members with professional, efficient, courteous and genuine hospitality.
• Anticipates guest’s needs and offers services prior to the guest asking.
• Assist the Housekeeping Executive with the daily management of the Housekeeping department which includes but is not limited to, scheduling, assigning rooms to clean, inspecting rooms and common areas, supervising, coaching, training and counseling of the team.
• Manages and maintains inventories and equipment to meet the needs of the property.
• Maintains all safety standards to the property and Brand standards and informs the appropriate department when concerns arise.
• Maintain open and professional communication with other department heads and supervisors to ensure the needs of the guests and team members are addressed timely.
• Works with Executive Housekeeper to ensure all budgets are managed properly and within the guidelines.
• Monitors Brand Service Scores and ensures Cleanliness scores are communicated to the team and appropriate actions are taken to be above the Brand average.
• Ensures all team members attend mandatory meetings and complete all required training.
• Ability to grasp, bend, stoop and push, pull and lift 30 bls.

• 1 year of Housekeeping experience
• High School diploma or equivalent
• Prior Supervisor experience a plus
• Strong written and verbal communication skills
• Willingness to work in a fast paced and physically active work environment

• Opportunity to grow your career and develop thru structured development programs
• Competitive Medical, Dental and Vision benefits
• Wellness and Commuter Stipend
• Vacation PTO Plan and Paid Sick Days
• 7 Paid Holidays
• Daily Pay by RAIN
• Free nights at our hotels
• Monthly fun and recognition