Security Operations Technician

Security Operations Technician role at Epic
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This position is based on Epic's campus in Madison, WI, and relocation to the area is required. We recruit nationally and provide financial relocation assistance.

As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for healthcare organizations. You’ll identify security events in the environment and coordinate investigation and response across multiple teams. You will use critical thinking to develop long-term process improvements, and stay abreast of emerging security threats to recommend and implement information security solutions.

• Following policies and procedures and escalating when policies or procedures are not followed
• Escalating potential security incidents and providing relevant information
• Meeting all security responsibilities defined in policies and procedures

• Familiarity with processes and tools such as: enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, and data loss prevention
• Familiarity with the security concepts of log analysis, monitoring and system/network auditing or experience working in a security operations center
• Security certifications are a plus such as:
  • SANS/GIAC: GSEC
  • ISC2: SSCP
  • EC-Council: ECSA
  • CompTIA:
    Security+
• Knowledge of a scripting language such as Power Shell will be helpful.
• Exposure and/or experience with access management, Active Directory, and physical security is a plus.
• Familiarity with SIEM, MFA, and ITIL tools will be useful.
• Relocation to the Madison, WI area (reimbursed)
• Eligibility to work in the U.S. without visa sponsorship
• Available to work 1st, 2nd, or 3rd shift
• COVID-19 vaccination

• Entry level

• Full-time

• Information Technology

• Computer Networking, Computer and Network Security, and Information Technology & Services