Billing Co-Ordinator

The Billing Specialist will manage invoicing, billing, and customer accounts, ensuring accurate, timely invoicing and resolving any billing-related issues.

• Prepare and issue accurate invoices and credit notes to customers promptly, ensuring alignment with contract terms and fee agreements.
• Ensure timely issuance of invoices to facilitate payments.
• Review contracts and fee agreements to ensure billing terms are correctly implemented, including task order changes.
• Maintain and update project data within the Enterprise Resource Planning (ERP) system to ensure accurate billing information and contract compliance.
• Run and review timesheet reports to verify billable hours and accurate invoicing, especially in service‑based industries.
• Work closely with the Operations team to verify the accuracy of billing data, ensuring all billable activities are captured and invoiced correctly.
• Reconcile customer accounts to ensure all payments are accurately recorded and discrepancies are addressed.
• Address and resolve customer inquiries and disputes related to billing, providing exceptional customer service.

• Strong interpersonal and communication skills with the ability to build relationships with internal and external stakeholders.
• Highly detail‑oriented, with a strong commitment to accuracy and meeting deadlines.
• Ability to interpret financial data and provide meaningful insights.
• Proactive in identifying and resolving issues that may impact billing and credit control performance.
• Maintain up‑to‑date records of all billing transactions, payments, and account status.

• Minimum of 2 years in a billing role with experience in billing or similar finance‑related functions.
• Proficiency with accounting software (e.g., SAP, Oracle, Xero) and MS Excel; experience with ERP systems is a plus.

Cumming Group is committed to creating a diverse workplace and is an equal opportunity employer. All job applicants will receive equal treatment without regard to age, sex, disability, sexual orientation, "race" (includes nationality, national / ethnic origin, colour), marriage & civil partnership, pregnancy & maternity, gender assignment, religion and belief.