Senior Credit Controller

Senior Credit Controller - Standalone Role

Cardiff

Up to £35,000 DOE

Hybrid working - 3 days office / 2 days home

Are you an experienced Senior Credit Controller looking for a role where you can take ownership, work autonomously and really make a difference?

We're working with a growing and ambitious organisation that is expanding its operations and is looking for an experienced Credit Controller to take responsibility for the credit control function across its Wales-based business. This is a fantastic opportunity for someone who enjoys being hands-on, is highly organised and structured, and has the confidence to take ownership of a busy and complex ledger.

You’ll be responsible for managing the full credit control function, working closely with the Finance Manager and a wide range of internal and external stakeholders. With an annual group turnover of around £85m, the role offers plenty of variety and scale. The billing operation is substantial, with the Wales business generating around £4m-£6m of invoices each month, so this is certainly not your typical credit control role!

• Taking ownership of the credit control function and full credit ledger across multiple group companies.
• Managing the collection of outstanding debt.
• Building strong relationships with customers and resolving queries promptly.
• Matching and reconciling customer remittances against invoices - often requiring investigation.
• Investigating and allocating unallocated cash receipts.
• Managing sales invoicing and ensuring invoices are accurate and raised on time.
• Working closely with operational and commercial teams regarding new placements, changes and contracts.
• Raising credit notes where required.
• Producing weekly debtor reports and month-end reporting for senior management.
• Providing analysis and reporting on overdue and complex accounts.
• Working with senior management on the collection of challenging or aged debt.
• Supporting the development of robust accounts receivable controls and processes.
• Identifying opportunities to streamline and improve existing processes.
• Supporting the wider finance team and assisting with annual audit requirements.

We're looking for an experienced Senior Credit Controller or Credit Control Manager who is confident managing a busy ledger and can work with a high degree of autonomy.

• Strong experience within credit control, ideally at Senior Credit Controller or Credit Control Manager level.
• Experience with in a services-based, B2B.
• Strong understanding of credit risk, cash collection and debtor management.
• Excellent attention to detail and a highly organised, structured approach.
• Strong Excel skills and confidence using accounting systems.
• Excellent analytical and numerical skills, particularly when reconciling payments and investigating discrepancies.
• The confidence to communicate with customers and internal stakeholders at all levels.
• The ability to work independently, prioritise your workload and make decisions.
• A proactive approach to identifying improvements and strengthening processes.
• AAT or equivalent would be advantageous but is not essential. Experience, attitude and the ability to take ownership of the role are what really matter.

• Up to £35,000 salary, depending on experience.
• Full-time, permanent position.
• 37.5 hours per week, 9am-5pm.
• Hybrid working - 3 days in the office and 2 days from home.
• Employer pension contribution of 3%.
• The opportunity to take ownership of a key finance function within a growing organisation.
• A varied role working across a complex and interesting customer base.
• The chance to make a real impact by improving processes, reporting and cash collection.