Team Secretary - Children, Young People and Families Health; CYPFH

Team Secretary - Children, Young People and Families Health (CYPFH)

The closing date is 20 January 2026

The Children, Young People and Family Health Services Directorate has an exciting opportunity for a motivated and enthusiastic individual to join us to support secretarial and administrative services within the allocated Care Group of the Children, Young People and Families Health Service Directorate.

The successful applicant should have a proactive and friendly attitude and be able to demonstrate excellent administrative/secretarial experience, meeting the main duties of the role. In addition, excellent customer service skills and experience are essential.

It is important that you are an exceptional communicator with experience of working in a busy environment and interacting with the public. Applicants will be expected to be organised and efficient, able to prioritise requests and deal with conflicting demands. A high level of attention to detail supported by relevant ICT skills is essential, as is proven experience providing administrative/secretarial support to large teams.

If this sounds like you and you want to join us in delivering high quality services to children and young people, please submit your application. We look forward to hearing from you.

The Team Secretary will provide a comprehensive, confidential and quality secretarial and administrative service to the identified team within the allocated Care Group of the Children, Young People and Families Health Services Directorate.

The post holder will take line management responsibility for designated staff and provide administrative, clerical and secretarial support, which will include word‑processing, managing mail, use of databases and Microsoft Office applications, answering telephone calls, appointment booking/clinic coordination, liaising with families and clinicians, managing generic inboxes and general administrative duties such as photocopying and filing.

The post holder will also be required to assist with the timely coordination of legal requests received within the directorate.

The ability to speak Welsh is desirable for this post;
Welsh and/or English speakers are equally welcome to apply.

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff and providing over 100 specialist services. Working across six hospital sites, we offer a diverse range of career opportunities. Serving around 500,000 people in Cardiff and the Vale of Glamorgan, we focus on the health and care needs of our local population while working with partners to develop regional services.

Our mission is Caring for People, Keeping People Well and our vision is that every person's chance of leading a healthy life should be equal. We are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10‑year strategy, Shaping our Future Wellbeing. We contribute to a healthier Wales with great emphasis on innovation and improvement, learning from around the world and leading the way in clinical research.

Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offer the best of both worlds.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

• Educated to GCSE level
• NVQ 3 or equivalent qualification and/or experience

• Previous secretarial / office experience
• Experience of working within a patient‑focused environment
• Experience of working within a team
• Experience in working with the public
• Use of IT, including Microsoft Word & Excel
• Previous NHS experience
• Knowledge of patient record…