Sales Support & Installations Administrator

Sales Support & Installations Administrator - Cardiff / Hybrid - This is a temporary position with the opportunity of becoming permanent. Are you organised, detail-focused, and thrive in a fast-paced environment? Join a dynamic team supporting equipment sales and installations.

Key Responsibilities:

Manage and process Direct Send orders from start to finish Retrieve critical documents from emails, send to customers, and update opportunity files Contact customers for payments and process transactions in JDE Handle returns cases, collections, and order spare parts Manage the sales support case queue and send relevant communications to customers Support the team with additional administrative tasks to ensure installations run efficiently

Skills & Experience:

Proven experience in administrative roles Strong record-keeping and organisational skills Familiarity with CRM systems Effective problem-solving abilities Comfortable working across multiple IT systems Perks:
Competitive salary, 25 days holiday (+buy more), flexible working, life insurance, cycle-to-work, gym subsidies, and more. Step into a role where your organisation and attention to detail make a real impact.