Sales Support & Installations Administrator

Sales Support & Installations Administrator - Cardiff / Hybrid - This is a temporary position with the opportunity of becoming permanent.

Are you organised, detail-focused, and thrive in a fast-paced environment? Join a dynamic team supporting equipment sales and installations.

• Manage and process Direct Send orders from start to finish
• Retrieve critical documents from emails, send to customers, and update opportunity files
• Contact customers for payments and process transactions in JDE
• Handle returns cases, collections, and order spare parts
• Manage the sales support case queue and send relevant communications to customers
• Support the team with additional administrative tasks to ensure installations run efficiently

• Proven experience in administrative roles
• Strong record-keeping and organisational skills
• Familiarity with CRM systems
• Effective problem-solving abilities
• Comfortable working across multiple IT systems

Competitive salary, 25 days holiday (+buy more), flexible working, life insurance, cycle-to-work, gym subsidies, and more.

Step into a role where your organisation and attention to detail make a real impact.

Please apply now or contact Lisa Trott in our Cardiff office on

Brook Street NMR is acting as an Employment Business in relation to this vacancy.