Receptionist, Administrative​/Clerical

Job Title:

Receptionist
📍

Location:

Cardiff (CF14)
🕒

Hours:

35 hours per week, Monday to Friday 08:30 - 16:30
💷 Pay Rate: £12.90 per hour

About the Role:

We are currently seeking a reliable, professional, and friendly Receptionist to join our Education client in Cardiff. This role is vital in ensuring a welcoming and efficient front-of-house service to visitors, staff, and the wider community.

You will be the first point of contact for all face-to-face and telephone enquiries, providing excellent customer service and administrative support in a fast-paced, public-facing environment.

Key Responsibilities:

Greet and assist visitors in a professional and courteous manner

Manage incoming calls, emails, and enquiries

Maintain visitor logs and ensure security procedures are followed

Provide general administrative support to internal teams

Schedule appointments and manage meeting room bookings

Handle incoming and outgoing mail

Requirements

Excellent communication and interpersonal skills

Strong organisational skills and attention to detail

Ability to remain calm and professional under pressure

Competent in the use of Microsoft Office (Word, Outlook, Excel)

Working Hours:

You will work 35 hours per week, Monday to Friday 08.30 - 16.30

Given the urgency of t his role please apply as soon as you can as we will be shortlisting applications as we receive them.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group