PA to Chair, Chief Executive and Head of Governance

Role Overview

We are seeking an efficient, adaptable and resourceful Personal Assistant who is comfortable working with senior leaders in a busy and fast‑paced environment. Previous PA experience at senior or executive level is essential. Key tasks include monitoring mailboxes and managing diary requests; arranging and supporting meetings; booking travel and accommodation; maintaining action logs and other administrative tasks to support the smooth working of the leadership team.

• Direct support to the Chair and Chief Executive, managing mailboxes, diaries, and travel arrangements.
• Provide secretariat support for meetings, including cross‑directorate coordination.
• Develop relationships with key stakeholders, including AMs, MPs, and senior executives.
• Act as first point of contact for complex enquiries, ensuring courtesy, confidentiality and GDPR compliance.
• Manage risk, action, decision and issue logs; support recruitment decisions and communications.
• Coordinate specific corporate or directorate work and prepare documents and presentations.
• Analyse information, including political implications, to assist decision making.
• Support governance of the management team and share best practices across the organisation.
• Carry out health and safety duties and incident response activities.
• Perform any other reasonable duties as required.

• Minimum 4 GCSEs A*–C (incl. Maths and English/Welsh) or NVQ Level 2 in Administration.
• Experience in an PA or EA role supporting senior level managers, dealing with highly sensitive matters.
• Proficient in Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint).
• Excellent organisational, interpersonal, verbal and written communication skills.
• Ability to plan, prioritise and resolve issues independently.
• Broad knowledge of the organisation and its functions.
• Knowledge of current local and national issues affecting the organisation.

• Essential:
  Level A1 – entry level.
• Welsh language skills are an asset; basic spoken Welsh is desirable.

• Civil Service Pension Scheme with employer contribution of 28.97%.
• 28 days annual leave (rising to 33 days over time).
• Generous leave entitlements for life events.
• Commitment to professional development and health & well‑being support.
• Weekly wellbeing hour.

We are committed to equal opportunities and encourage applications from people who identify as part of under‑represented communities. We guarantee reasonable adjustments for disabled candidates who meet the minimum selection criteria. We do not offer visa sponsorship for this position.