Senior Business Support Administrator

Senior Business Support Administrator

Department: Specialist Advisory

Employment Type: Permanent

Location: Cardiff Office

Menzies is an equal opportunities employer which means that we recruit, employ, train, pay, and promote regardless of race, religion, national origin, gender, sexual orientation, disability or age.

We have a great opportunity for a Senior Business Support Administrator to join our team in the Cardiff office. This role involves providing vital support services to partners and team members, ensuring the smooth running of the department nationally and for the Cardiff office.

• Provide high‑level administrative and organisational support to partners and directors, including managing correspondence, coordinating meetings, arranging travel and accommodation, processing expenses, and supporting events and client communications.
• Assist with financial administration and ensure the smooth day‑to‑day running of partner and director activities.
• Oversee the efficient operation of the office environment, including reception and client hospitality, telephone handling, office supplies, facilities coordination, IT liaison, health and safety support, and records management.
• Support onboarding activities, client administration, document preparation, and provide cashiering support through payment processing, bank reconciliations, transaction posting, and daily banking administration.

What We’re Looking For: A proactive, organised, and personable individual who thrives in a fast‑paced professional environment and takes pride in delivering exceptional support.

• Excellent time management and organisational skills.
• Strong attention to detail and quality‑focused approach.
• Ability to use initiative and work independently.
• Confidence in prioritising and managing a varied workload.
• Strong relationship‑building skills with colleagues and clients at all levels.
• Professional, discreet, and confidential approach.
• Positive and supportive team‑player attitude.
• Confidence working with numerical data.
• Proactive and positive mindset.

We’d love to hear from candidates who:

• Enjoy learning and building on previous experience.
• Take pride in delivering accurate, high‑quality work on time.
• Bring a collaborative and helpful approach to the workplace.
• Are adaptable and able to support a busy and dynamic office environment.
• Have previous administration or business support experience.

• Career development: learning opportunities and career coaching.
• Competitive benefits: private medical cover, pension matching, enhanced parental leave.
• Flexibility: agile working embedded in our culture.
• Perks: volunteering days, wellbeing initiatives.