Fleet Sales Administrator

About us
:
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

This role is permanent full time, 37.5 hours per week, salary £27,750 per annum with the opportunity for performance‑related bonus. Group Fleet Cardiff is expanding, and we are looking for a highly organised and proactive Fleet Sales Administrator to join our busy, fast‑paced operation. This is a key role within our fleet division, supporting the sales process from initial order through to delivery, ensuring every customer receives a seamless and professional experience.

If you thrive in a structured environment, enjoy working with detail, and take pride in accuracy, this is a role where your contribution genuinely drives the success of the team.

As a Fleet Sales Administrator, you will manage the full administrative lifecycle of fleet vehicle sales. You will process orders, prepare documentation, update internal systems, and coordinate with suppliers, dealerships, and internal teams to ensure vehicles are delivered on time and to the correct specification. You will also support the fleet sales team with reporting, customer updates, and general administrative duties that keep the department running efficiently.

• Order Processing – accurately input and manage fleet vehicle orders, ensuring all details are correct and compliant.
• Documentation Management – prepare, check, and distribute sales paperwork including invoices, delivery notes, and registration documents.
• Customer Coordination – provide clear, timely updates to customers and internal stakeholders throughout the sales and delivery process.
• System Updates – maintain accurate records across internal systems, ensuring data integrity and up‑to‑date information.
• Team Support – assist the fleet sales team with reports, stock updates, and general administrative tasks.
• Delivery Scheduling – liaise with logistics partners and dealerships to coordinate smooth and timely vehicle deliveries.
• Compliance Checks – ensure all documentation meets regulatory and company standards.

You will be someone who enjoys working with detail, takes ownership of tasks, and communicates clearly. You will be confident using systems, comfortable working to deadlines, and able to manage multiple tasks at once without compromising accuracy.

• Strong administrative background, ideally within automotive, fleet, or a similar fast‑paced environment.
• Excellent attention to detail and accuracy.
• Confident communicator with strong customer service skills.
• Proficient with IT systems and quick to learn new software.
• Ability to prioritise workload and manage deadlines.
• A proactive, solutions‑focused approach to daily tasks.

• Competitive salaries with structured pay scales and progression.
• Generous annual leave that increases with length of service.
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave.
• Access to Techscheme for discounted technology purchases with flexible payments.

• Eyecare vouchers.
• Smart Health – 24/7 access to GP services to support mental and physical wellbeing.
• Dental insurance for everyday dental care and unexpected treatments.
• Optional critical illness cover.

• MyView Pay Now – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app.
• Free will writing services to plan for the future.
• Flexible life assurance options.
• Partner life assurance for added protection.

• Discounted gym memberships.
• Travel insurance.
• Access to home and technology vouchers.
• Beyond card and a wide range of exclusive retail and lifestyle discounts.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, inclusive, and empowers our people to bring their whole selves to work and reach their full potential.