Programme Management Office; PMO Co-ordinator; SRS

The Student Record System (SRS) Programme is a multi-year, institution-wide initiative to replace our core student data infrastructure with a modern, integrated suite of best-in-class systems. Spanning a new student record system, admissions platform, international compliance automation, and curriculum management system; all connected through a Central Data Hub

This programme will fundamentally improve how students, staff, and partners experience Cardiff Met.

You will provide proactive, high-quality coordination and administrative support to the Programme Manager, PMO Lead, and wider programme team. From maintaining the RAID log and programme plan to coordinating governance meetings and supporting budget tracking, your contribution will be felt across every workstream. You will also provide line management to the SRS Programme Administrator, and step up to lead the day-to-day PMO function when the PMO Lead is absent.

You’ll play a key role by:

• Providing senior administrative and co-ordination support to the Programme Manager and project teams across all SRS work streams.
• Leading the co-ordination of programme workshops, governance meetings, and stakeholder engagement activities, including agenda design, facilitation logistics, and post-event action tracking.
• Maintaining and actively managing the programme RAID log, ensuring risks, issues, actions, and dependencies are kept current and escalating items where thresholds are met.
• Co-ordinating the collation of progress updates from workstream leads and producing draft programme reports for the PMO Lead/Manager, ensuring accuracy and consistency across all work streams.
• Maintaining programme budget tracking records, supporting procurement and purchase order processes as required.
• Acting as day-to-day point of contact for workstream teams on PMO queries, providing guidance on tools, templates, and governance processes.

What you’ll bring

You will bring solid coordination and administrative experience from a professional environment, with the organisational skills and attention to detail needed to keep a complex programme running smoothly.

You will have a collaborative and positive approach to teamwork, good written and verbal communication skills, and strong IT proficiency across the Microsoft Office suite.

You’ll also have:

• Strong attention to detail and accuracy when handling documents, logs, and data.
• Good written and verbal communication skills, including confidence preparing meeting notes and reports.
• Experience of project management terminology and tools.
• Experience of guiding or supporting the work of others, whether through formal line management, mentoring, or leading a small team or workstream.

• Annual leave of 25 days, rising to 30 days after 1 year’s service, plus 12 bank holiday / concessionary days (pro rata if part time).
• Membership of the Local Government Pension Scheme with generous monthly contributions.
• Excellent family friendly policies – take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage.

The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.