Business Services Support Officer

About the role

Audit Wales is recruiting a bilingual Business Services Support Officer to join our team in Cardiff. The role is permanent and part‑time, 26 hours per week.

• Provide customer‑focused administration services to the business, including travel bookings, restocking supplies, purchasing and courier services, bilingual call handling, visitor reception, and meeting room administration.
• Support a range of business‑services projects and programmes across Wales, covering administrative areas such as:
• Facilities management – accommodation projects, parking queries, preventive maintenance, reactive support, and supplier liaison.
• Health and safety – training, supplies, duty of care and related initiatives.
• Carbon reduction and sustainability – environmental management systems, performance measurement, reporting and planning initiatives.
• Procurement support – online orders, purchase orders, compliance review, tendering and contract management.
• Records management – archiving and destruction reviews and general document support.

• Experience with booking systems and purchase‑to‑pay systems.
• Welsh language call handling experience.
• Experience supporting administrative projects and programmes.
• Strong communication skills, analytical ability and good judgment.
• Enthusiasm for engaging with staff across the organisation.

We are a member of the Disability Confident Scheme and guarantee interview opportunities for disabled candidates who meet the essential criteria for the role.

We are not able to sponsor work visas.

We welcome applications from people from all backgrounds.