Sales Support Adminstrator

At Provender Nurseries, we don't just supply plants - we help shape landscapes across the UK. As one of the country's leading wholesale nurseries, we've built our reputation on quality, value, and convenience, delivering a trusted, specialist service to horticultural professionals for over 21 years.

Driven by a passion for plants and people, we bring expertise and products together to support our clients’ success. In order to keep the sales team operating effectively, we are recruiting for a Sales Support Administrator to join our busy and supportive Sales team. If you are organised, proactive, and enjoy working in a fast-paced environment, we would love to hear from you.

This is an excellent opportunity for someone interested in developing their knowledge of the operational side of sales while supporting a dynamic team.

You will play a key role in coordinating sales support activities, particularly for customers requiring direct quotes or additional assistance with online orders.

This a permanent position working 42.5 hours per week, Monday to Friday with Saturday mornings on a rota basis.

• Processing and amending customer orders
• Scheduling and coordinating delivery slots
• Supporting customers with quotes and online orders
• Handling incoming calls professionally and directing enquiries internally appropriately
• Managing incoming and outgoing correspondence
• Printing and processing online orders, pick sheets, and pick lists
• Creating purchase orders and order fulfilment documentation and on occasion liaising with customers to arrange and process payments
• Maintaining organised filing systems and general office administration
• Processing and amending customer orders and scheduling and coordinating delivery slots
• Maintaining filing systems and general office organisation
• Printing and processing online orders, pick sheets, and pick lists

We are looking for someone who is:

• Organised, proactive, and able to prioritise workload effectively
• Calm under pressure and comfortable working to deadlines
• Professional, confident, and polite when communicating
• Computer literate, with experience using Microsoft Office
• Comfortable learning new systems and software
• Previous experience in an office environment is essential

Horticultural knowledge or experience would be advantageous but is not required—however, an interest in plants would be beneficial. You should however be confident communicating with customers, suppliers, and colleagues via phone, email, and in person.

£29,500 - £32,500 per annum (dependent on experience and meeting essential criteria)

• Staff discount (after probationary period)
• Free on-site parking
• Unlimited tea and coffee

You’ll be joining a well-established, growing business with a friendly team culture and a genuine passion for what we do. This is an opportunity to develop your career within a respected horticultural company where your contribution truly matters.

To apply, please send your CV along with a short introduction about yourself to c — and tell us why you’d love to work with plants!

Applicants must possess the necessary UK work visa or hold the equivalent right to work in the UK without requiring employer sponsorship.