Business Support Administrator

Job Overview

As a Business Support Administrator, you will provide professional administrative and business support to the UK Business Administration team, collaborating across the business to meet service level agreements and support a range of functions.

• Collaborate with multiple teams to support a range of requests.
• Engage with colleagues to fulfill support requests and ensure SLAs and performance standards are met.
• Prepare presentations, documents, reports and marketing material to a high standard in line with brand guidelines.
• Process purchases and provide system support.
• Conduct HR tasks such as onboarding and inductions.
• Coordinate events, meetings, socials, travel bookings and logistics.
• Support project tasks and requests.
• Provide cover for the Concierge team when required: answer calls, welcome visitors.
• Handle client and employee care queries promptly and professionally.
• Act as first point of contact for questions and queries regarding current systems, policies, procedures and business continuity.
• Assist with large printing, binding, photocopying and raising support tickets.
• Work full‑time from the office.

• Attention to detail and strong communication skills.
• Good working knowledge of Microsoft 365 (Word, PowerPoint, Excel); knowledge of Adobe InDesign and other Adobe Creative Apps is desirable.
• Strong verbal and written communication skills.
• Minimum of 10 GCSEs including Maths and English (desirable).

• Flexible and adaptable approach.
• Excellent prioritisation skills.
• Comfortable using independent initiative.
• Ability to collaborate and communicate effectively with UK colleagues.

• Hybrid working policy allows two days from home per week with modern office collaboration.
• Health & wellbeing support through Thrive programme, Virtual GP service, reasonable workplace adjustments, Gymflex scheme, menopause support package.
• WSP My Hour: one hour per day for personal activities with flexible makeup.
• Part‑time and flexible working arrangements, option to purchase additional leave, use of bank holiday entitlement.
• Development and training opportunities including mentoring and chartership.

Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria; please let us know if you require any workplace adjustments in support of your application.