LGMS Personal Assistant

Permanent/Regular or Fixed Term Contract/Temporary:
Permanent (UK and ROW) / Regular (US)

L&G Business Unit:
Legal & General Retail

L&G sub Business Unit: LGI

Primary

Location:

Cardiff, Four Central Square

Job Family:
Office Services

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Who we are

Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.

We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.

We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.

We’re recruiting for aLGMS Personal Assistant to join us. We’re offering a competitive base salary.

We’re looking for a highly organised and proactive Personal Assistant to support senior leaders within our Retail division. This is a fast-paced and rewarding role where you’ll play a key part in ensuring leaders are able to operate effectively, with seamless administrative support and excellent attention to detail. You’ll be trusted to manage competing priorities, maintain high standards, and build strong working relationships across the business.

• Managing busy email inboxes, proactively prioritising, delegating and responding where appropriate
• Coordinating complex diaries, optimising time across meetings, travel and multiple locations
• Organising events, away days and conferences, ensuring smooth delivery and strong engagement
• Supporting onboarding activities, including managing team structures, distribution lists and logistics
• Preparing agendas, minutes and high-quality presentations and reports to support leadership meetings
• Processing invoices and expenses, maintaining accurate records and ensuring compliance with internal standards
• Collaborating with the wider PA community to provide consistent support and cover during peak periods
• Delivering a high-quality, timely service aligned with customer expectations and organisational policies

• Demonstrating strong organisational skills with the ability to prioritise and manage competing demands
• Showing a proactive and solution-focused approach, anticipating needs and resolving issues independently
• Communicating effectively with stakeholders at all levels, building strong professional relationships
• Working collaboratively with others to ensure continuity and high standards of support
• Adapting quickly in a changing environment, remaining flexible and resilient under pressure
• Using Microsoft Office tools confidently, including Outlook, Teams, SharePoint, Word, Excel and Power Point
• Applying strong attention to detail, ensuring accuracy across all administrative and reporting activities
• Building knowledge of organisational structures and developing networks across the business

• The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are many discounts we offer –…