MOJ HMCTS - Administrative Officer AO - Band E

Clerical Officer (AO) - Tribunal Support

Location: Cardiff (Fully Onsite)

Salary: £12.86 per hour, rising to £13.25 after 12 weeks

Hours: 37 hours per week, Monday to Friday

Contract: Temporary, 6 months with potential extension

Start Date: ASAP

Clearance Required: Basic DBS

We are recruiting for a Clerical Officer to support the day-to-day running of tribunal hearings. The role is primarily focused on hosting hearings, ensuring that proceedings run smoothly, and providing general administrative support.

• Hosting tribunal hearings, including:
  • Showing attendees into hearing rooms
  • Ensuring all required equipment is set up and functioning properly
• Preparing papers and files for hearings, meetings, and tribunals
• Clerking duties within tribunal settings
• Managing the hearing environment and supporting judges and legal professionals
• Updating and maintaining records on internal systems
• Opening and dispatching post
• Handling telephone enquiries
• Communicating with internal and external stakeholders
• General administrative support including scanning, filing, and photocopying

• Strong communication skills
• Good working knowledge of Microsoft Office
• Reliable and flexible approach to work
• Willingness to learn and support a variety of tasks
• Ability to work in a structured environment and follow processes

• Fully onsite role based in Cardiff
• On-the-job training provided
• No parking available on site
• Opportunity for extension depending on business needs

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.