Contracts Administrator

Full-time, permanent

Cardiff

As part of a new division a superb opportunity has arisen for an experienced Contracts Administrator to join a busy contracts administrative team. Responsible for the day to day handling of expiring contract renewal proposals, contract related orders and all associated queries. Working closely with the sales team to process orders for new and renewed contracts.

• Answering incoming phone calls and responding to customer queries.
• Produce regular reports for contracts due to expire, liaising with the sales team to confirm ownership of any sites on the report.
• Review contracts for renewal and check time on site and equipment detailed on engineer’s worksheet.
• End contracts as advised.
• Update equipment details and add to contract renewal where required.
• Liaise with scheduling teams to obtain visit dates.
• Keep the sales team updated with new contract progress.
• Provide excellent customer service to internal and external customers alike.
• Practice good housekeeping at all times in accordance with company health and safety requirements.

• Good understanding of Microsoft Office or equivalent packages.
• Excellent attention to details.
• Drive and passion to succeed.
• Effective communication skills – written and verbal.
• Previous experience of quotation chasing and outbound calling.
• Excellent problem-solving skills.
• A team orientated approach.

This opportunity presents an excellent opportunity for the right candidate with a positive attitude and willingness to learn.