Operations Manager

Operations & Executive Support Manager

Salary: £48K - £55K STE

Reporting to CEO

Hours:

9am - 5pm, Monday to Friday

Location:

Office based (with some flexibility depending on the candidate's circumstances and business needs)

Our client is an established and dynamic financial services business with a strong reputation for professionalism, agility, and client-focused solutions. With over a decade of experience supporting businesses across the UK, we pride ourselves on our established relationships, experienced team, and commitment to providing a reliable and professional service to both clients and partners.

We are seeking a highly organised and commercially aware Operations & Executive Support Manager to support senior leadership in a fast-paced financial and corporate environment. This is not a traditional PA role. The successful candidate will act as a central operational coordinator across multiple work streams, helping keep projects, stakeholders, advisers, suppliers and internal teams aligned and moving forward. The role requires someone who is proactive, detail-oriented and comfortable managing competing priorities, confidential information and operational tasks with minimal supervision.

Executive & Operational Coordination:

• Manage and coordinate day-to-day operational priorities for senior leadership.
• Track actions arising from emails, meetings and calls and ensure timely follow-up.
• Maintain structured task management systems and operational trackers.
• Organise and prioritise workloads across multiple active projects.
• Conduct regular operational check-ins with senior management to maintain momentum across key initiatives.

Stakeholder & Project Management:

• Act as a first point of contact for external advisers, suppliers and business partners.
• Coordinate communications and document requests between internal and external stakeholders.
• Manage project timelines and ensure deliverables are progressed and completed.
• Support senior management with preparation for meetings, board discussions and strategic projects.

Legal & Commercial Administration:

• Support legal and commercial work streams through document collation and administration.
• Coordinate external legal correspondence and document requests.
• Assist with property, lease, supplier and corporate administration matters.
• Track approvals, signatures and outstanding actions.

Finance & Operational Support:

• Liaise with insurers, brokers and service providers regarding operational documentation and renewals.
• Support administrative processes linked to company operations and projects.

Team & Office Coordination:

• Support onboarding and operational setup for new staff where required.
• Help maintain internal operational procedures and shared resources.
• Assist with coordination across departments to improve communication and efficiency.
• Provide ad hoc operational support across the business as priorities evolve.

• Previous experience in operations, executive support, project coordination or business support within a professional services or commercial environment.
• Exceptional organisational and follow-up skills.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities simultaneously.
• High attention to detail and strong document-management capability.
• Strong proficiency in Google Workspace and/or spreadsheets and shared‑drive environments.
• Ability to work independently and proactively solve problems.

• Experience supporting senior executives or founders.
• Experience coordinating external stakeholders and advisers.
• Exposure to corporate, professional services or operational business environments.
• Experience managing complex operational workflows and documentation.

• Highly organised and dependable.
• Calm under pressure with strong prioritisation skills.
• Commercially aware and solutions-focused.
• Confident in communicating with senior stakeholders.
• Discreet and trustworthy with confidential information.
• Naturally proactive and capable of anticipating needs before being asked.