Part-time Receptionist

Were looking for a friendly, organised and customer focused Receptionist to join our busy diagnostic and MSK service on a part-time basis. This is a key frontofhouse role where youll be the first point of contact for patients, helping to create a welcoming and professional environment from the moment they arrive. Working as part of a supportive administration team, youll play a vital role in ensuring the smooth running of clinics and delivering a high quality, patient centred service.

Working pattern (34.75 hours per week):

• Monday: 07:45 19:00 (10.75 hours)
• Tuesday Friday: 07:45 14:15 (6 hours per day)

This is a great opportunity for someone who enjoys working in a fastpaced healthcare environment and takes pride in delivering excellent customer service. As our receptionist, you will be:

• Welcoming patients and booking them in for diagnostic and MSK appointments.
• Managing telephone enquiries and responding to patient queries in a professional and timely manner.
• Preparing clinic lists and ensuring all paperwork is ready ahead of appointments.
• Scheduling appointments and supporting the smooth flow of clinics.
• Maintaining accurate data entry and administrative records
• Supporting the wider team with general administrative duties and providing cover where needed.
• Delivering a professional, respectful and patient focused service at all times.
• Assisting with chaperoning duties during patient appointments when required.

With your previous experience in an administrative or customer service role, you will also have:

• Excellent communication skills and a confident, friendly telephone manner.
• Strong organisational skills with the ability to prioritise and manage a busy workload.
• Good IT skills, including data entry and use of office systems.
• High attention to detail and a professional, confidential approach.
• Ability to work well both independently and as part of a team.
• A flexible and proactive attitude, with the ability to work in a fastpaced environment.
• Desirable: experience within a healthcare setting or knowledge of medical terminology.

Applicants must have the right to work in the UK.

A full-time equivalent salary of £24,804 per annum

• Work 34.75 hours per week
• An extensive range of wellbeing and lifestyle benefits
• Annual leave (increasing with service) plus bank holidays