TARI - RIQAS Technical Support Administrator

Role Overview

Technical Administrator to support the Randox International Quality Assessment Scheme (RIQAS).

Office based at 30 Randalstown Road, Antrim, BT41 4LF
. Travel to other Randox sites will be required.

Full-time, Permanent.

4 x 10 hour days per week. Mostly Monday to Thursday.

• Data analysis and report generation associated with technical queries from RIQAS Schemes
• Maintenance and upkeep of the inhouse database
• Responding to customer enquiries via email and telephone in a timely fashion
• Providing technical advice and assisting in training of RIQAS staff, Randox Representatives and distributors
• Providing information and assistance in the promotion and development of bespoke products
• Administrative duties involved in forecasting and production of RIQAS programmes
• Providing effective communication with customers, distributors, and other business staff regarding product changes or other information
• Other administrative duties as required

• Fluent Polish Speaker
• Educated to at least Honours degree level in Biochemistry, chemistry, immunology or a life science subject
• Excellent time management, communication, organisational, and computer skills (Microsoft Office packages)
• Ability to work on own initiative and as part of a team
• Ability to demonstrate fast and accurate typing
• Ability to learn and retain information quickly

• Background in Biological Science
• Previous experience in a technical/customer support role
• Understanding of proficiency testing software

Randox Laboratories Limited is an Equal Opportunities Employer.