Receptionist​/Admissions Clerk

Receptionist/Admissions Clerk

The closing date is 22 September 2026

We are excited to recruit into an administration opportunity within Women's Services to support our Reception and Ward areas.

We invite enthusiastic, self motivated individuals with a positive attitude and excellent computer literacy skills to join the Admin Team to support with all elements of pathway administration - registering patients on to the system, making appointments, taking calls and supporting with reception duties are all part of a typical days' work - along with other tasks allocated on a roster basis.

Within this role there are a clear set of instructions to follow for each part of the roster, therefore ability to follow given instructions and pay attention to detail are a must.

Please note our service runs 24/7 therefore you will be expected to work evenings and weekends.

• Interview Date: 2 October 2026

We invite enthusiastic, self motivated individuals with a positive attitude and excellent computer literacy skills to join the Admin Team to support with all elements of pathway administration - registering patients on to the system, making appointments, taking calls and supporting with reception duties are all part of a typical days' work - along with other tasks allocated on a roster basis.

Within this role there are a clear set of instructions to follow for each part of the roster, therefore ability to follow given instructions and pay attention to detail are a must.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the‑art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit:
Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

• To provide and maintain an efficient and reliable 24 hour admissions service for women attending the Maternity Unit.
• To provide an efficient out-patient service for women attend the Maternity Assessment Unit for urgent out-patient and day case care.
• To ensure patient documents are prepared and delivered to the maternity unit in a timely manner
• To provide admissions information to patients, relatives and staff
• To deal with telephone enquires promptly
• To provide assistance and guidance to the patients/visitors on arrival to the hospital

• GCSE stand of education or equivalent qualification / experience

• Organisational skills
• ECDL

• Experience of reception duties.
• Experience of administrative duties.
• Medical records PAS

• Knowledge of receptionist's role and clerical procedures.
• Awareness of confidentiality.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The Newcastle upon Tyne Hospitals NHS Foundation Trust