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GP receptionist/administrator
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-11-02
Listing for:
NHS Jobs
Full Time
position Listed on 2026-11-02
Job specializations:
-
Administrative/Clerical
Medical Receptionist, Clerical, Healthcare Administration, Office Administrator/ Coordinator
Job Description & How to Apply Below
- Answer the telephone in line with Practice telephone protocol.
- Make appointments and generally attend to patients requests in a prompt, professional and courteous manner.
- Give information to patients clearly, taking into account their individual needs and relay messages accurately to appropriate practice staff.
- Prioritise the reception workload, dealing accurately with all administrative tasks.
- Assist with the prescribing process and the issue of all acute and repeat prescription requests within practice timescales, following the prescribing protocol.
- Extract relevant prescribing/administrative information from clinical correspondence and update individual patient computer records accordingly.
- Undertake further training and development as necessary.
- Be aware of the practice confidentiality and communication policies and maintain strict confidentiality/effective communication at all times.
- Keep reception/administrative office areas tidy and be aware of and ensure health and safety regulations are maintained.
- Undertake filing, shredding and photocopying as appropriate.
- Carry out any other reasonable duties requested of you Deputise for administrative functions, in absence of colleagues.
- Complete prescription requests for patients Work with other team members to ensure deadlines are met.
- Reviewing records and accurately producing a summary of the patients medical history
- Accurately read-coding data on VISION Scanning of patient related documentation and attaching scanned documents to patients healthcare records
- Carry out system searches as requested
- Support all clinical staff with general administrative tasks as requested
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