Therapies Administrative and Clerical Support Assistant

Main area Admin & Clerical Grade Band 2 Contract Permanent Hours Full time - 37.5 hours per week Job
-AC351-1126

Employer Cardiff and Vale University Health Board Employer type NHS Site Cardiff Royal Infirmary Town Cardiff Salary £26,300 per annum Salary period Yearly Closing 16/11/2026 23:59

Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services.

Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives;
Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it;

care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.

We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:

• We are kind and caring
• We are respectful
• We have trust and integrity
• We take personal responsibility

Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge.

Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

Cardiff and Vale Therapies Services are looking for an enthusiastic, dynamic and adaptable individual who is passionate about providing clinical excellence. This friendly busy department consists of approximately 60 staff and provides services across Cardiff and the Vale from multiple sites including community clinics, hospitals and patients own homes.

The ability to speak Welsh is desirable for this post;
English and/or Welsh speakers are equally welcome to apply.

This is an administrative and clerical post works closely alongside clinical staff to support the effective delivery of safe, high‑quality patient care. The role plays a key part in enabling clinicians to focus on direct patient contact by providing efficient operational, coordination, and providing reception durites across the Therapies Directorate.

The post holder will act as a central point of contact…