Workshop Controller

We are currently seeking an experienced and skilled motor trade professional for the role of Workshop Controller at a flagship franchise dealership in Cardiff, South Wales. This is an excellent opportunity for a results-driven individual looking to progress within a reputable organisation. Our client, a well-established franchise-approved car dealership in Cardiff, South Wales, is recruiting for a Workshop Controller to lead their busy Service Department.

This role offers excellent career development prospects, a competitive package, and the chance to work within a professional team.

Benefits:

Basic salary of £32,500 with a similar £39,500 OTE based on target achievement
Potential earnings of £44,600+ with stretch bonuses for 15% over achievement of labour sales
25 days annual holiday plus bank holidays, increasing with service length
Full manufacturer accredited training programmes
CBS vehicle options upon passing probation period
Company pension scheme with Scottish Widows
Working hours Monday to Friday, 8.00am-5.00pm, with one in three Saturday mornings paid at 1.5x
Opportunities for career advancement within a large, nationwide multi-brand dealer group

Duties of a Workshop Controller:

Lead and manage the workshop team, including 7 Vehicle Technicians and 2/3 Apprentices
Oversee daily workshop operations ensuring efficiency and productivity
Liaise with Aftersales Manager to implement and maintain best practices
Manage customer vehicle progress liaising with service reception
Ensure workshop standards adhere to manufacturer and HSO standards
Monitor key performance indicators and promote continuous improvement
Identify and arrange training needs for team members
Effectively allocate work based on team skills and capacity
Maintain high levels of customer satisfaction and service quality

Requirements of a Workshop Controller:

Proven experience in managing a successful automotive workshop for at least three years
Prior experience within a franchise-approved dealership is highly preferred
Strong leadership, communication, and interpersonal skills
Results-oriented with problem solving and decision-making abilities
IT literate and familiar with dealership management systems
Full UK driving licence with minimal points
Reside within or near Cardiff or be able to commute easily

If you meet the above criteria and are seeking a role as a Workshop Controller where your skills and leadership qualities can be utilised and developed, this is an ideal opportunity.

Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cardiff and South Wales, today to discover more about this fantastic Workshop Controller opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today