Relationship Manager

The Relationship Manager is responsible for the delivery of key A&B Cymru programmes and services and acts as a primary point of contact for businesses across South & West Wales.

The role requires highly developed influencing skills and an instinctive approach to problem‑solving. The successful candidate will also be creative, dynamic, proactive and highly efficient.

• To promote A&B Cymru’s mission and services and provide information and advice on the charity’s work to business and the arts;
• To proactively and efficiently account manage the majority of South & West Wales Business Members;
• To support the co‑ordination and administration of Business Membership across Wales, ensuring income is carefully monitored and renewals are timely and efficient;
• To support the recruitment of new Business Members for South & West Wales, working closely with the Business Development Director;
• To support the recruitment of sponsors for A&B Cymru’s events;
• To co‑manage the Professional Development Programmes in South & West Wales, working closely with the Head of Arts and other team members;
• To write regular case studies for use on A&B Cymru’s website and other promotional methods;
• To keep accurate records and assist with A&B Cymru’s reporting to the Board, the Arts Council of Wales and other funders, as required;
• To assist in the promotion of A&B Cymru through website and Social Media;
• To assist and support the Chief Executive in any other work which might be reasonably required;
• To maintain the highest professional standards of ethics and practices upheld by A&B Cymru.

• Highly developed and confident communication and influencing skills, both written and verbal
• Ability to analyse and understand, thinking laterally to identify creative solutions to business challenges
• Highly developed interviewing skills – ability to listen and question
• Accomplished planning, organisational, administrative and time‑management skills
• A minimum of three years’ management experience in an arts or business environment
• Proven track‑record of partnership development or collaborative working
• Experience of the private and / or arts sector and awareness of the major issues facing both
• Customer Care background

• Excellent interpersonal skills and credibility with professionals from a wide range of backgrounds
• Open, positive and engaging team player with the drive to work independently
• Discreet and able to deal with confidential, sensitive information
• Diplomatic and calm under pressure
• Flexibility and willingness to travel as required and to attend events
• Genuine interest in and enthusiasm for the work of A&B Cymru and knowledge of the arts in Wales
• Commitment to quality
• Comprehensive understanding of Wales – its economy, governance and culture

For full details and a Recruitment Pack, please visit: (Use the "Apply for this Job" box below). or e‑mail

PLEASE NOTE:
We are unable to accept applications without a completed Recruitment Pack.

Closing date for applications: 12pm, Monday 16 March