IT Business Analyst

As a Senior IT Business Analyst, you'll lead and shape analysis on complex, high‑impact projects and programmes from pre‑inception to successful delivery across the Strategic Change Portfolio and IT. This role is pivotal in supporting the organisation in achieving strategic goals through bridging the gap between business needs and technical solutions. This will be done through effective business analysis that adheres to best‑practice and Admirals governance and change controls.

As well as business analysis activities, where you will have a key role in bridging the gap between business need and technical solutions, you will also have a central role in the continued development and evolution of business analysis team within Admiral through leading by example and coaching Business Analysts in all aspects of project delivery. Your expertise in business analysis within complex IT environments and coaching will ensure the successful delivery of our most significant projects, while supporting the continued evolution and development of Business Analysis s rewarding role requires a blend of strong communication skills, a passion for problem‑solving, the ability to translate complex business needs into actionable requirements and a passion for coaching in best‑practice analysis.

• Lead analysis at pre‑inception to support the business assess their problem statements, opportunities and feasibility of new ideas to help support investment requests.
• Engage and collaborate with stakeholders at all levels across business and technology to elicit, analyse, validate and manage business and technical requirements.
• Define project scope, deliverable and success criteria for technical and business change.
• Translate business needs into clear, actionable requirements, user stories, use cases and functional specifications as appropriate.
• Track, monitor and report on analysis outcomes and agreed KPIs to ensure that project delivery their expected value and outcomes.
• Carry out BA activities across the delivery lifecycle, with the ability to select the most appropriate tool from our BA toolkit to execute.
• Build and maintain effective relationships with Architecture teams to determine optimal solution based on business need.
• Collaborate with Architecture and delivery teams to determine optimal solutions based on business needs.

• Lead by example, ensuring that analysis is best‑in‑class, both in terms of what is delivered and how, particularly within complex IT environments.
• Support and coach Business Analysts, providing guidance and mentorship, either in 121 session or through team meetings or knowledge transfer sessions.
• Support Business Analyst Leads in the dissemination of best‑in‑class business analysis capabilities, championing excellence in the team and across the business.
• Support Business Analyst Leads to drive and ensure consistency in business analysis, with a real focus on performance and key KPIs.

• Accountable for shaping analysis that directly informs investment decisions, solution direction and delivery outcomes for strategically significant change.
• Support the development of a culture within the business analysis team that focusses on delivering value rather than process, through identifying and challenging the status quo.
• Deliver process changes that enhance efficiency and effectiveness of business analysis, and support Business Analysts to do likewise.
• Contribute to lessons learned and ensure these are disseminated, shared and acted upon across the Business Analyst team.

• This is a hybrid role, with an expectation to attend the Ty Admiral Cardiff office once per month for local employees, and once per quarter for remote colleagues.

• Substantial experience leading business analysis across large scale, complex IT and business change, including end‑to‑end technical delivery.
• Strong understanding of Software Development Lifecycle (SDLC) and change delivery methodologies, with experience working across agile, waterfall and hybrid environments.
• Experience of business analysis across the delivery lifecycle and across various technology…