Office Coordinator

Base Location

You will be expected to spend 50% of your working week in our Chepstow office.

£26,239 - £33,600 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Permanent | Full Time | Flexible First options available.

We are seeking a passionate and detail-oriented Coordinator to join our Administration team, supporting our projects across South West England and Wales. As a key member of our operations, you will coordinate the activities of a team of engineers to ensure services are delivered on time and to the customer’s satisfaction.

• Coordinate and schedule engineers for site visits in line with customer requirements.
• Ensure all administrative processes and procedures are followed to keep projects running smoothly.
• Maintain regular contact with customers’ representatives to arrange site visits and handle queries.
• Efficiently handle breakdown calls and coordinate remedial action, subject to engineer availability.
• Assist with project and support billings, timesheet recording, and overtime reporting.

• Proven experience in office administration or project coordination, preferably in the Building Energy Management Systems (BEMS) or construction industry.
• Exceptional organisational skills with an eager eye for detail and the ability to multitask effectively in a fast-paced environment.
• Strong communication and interpersonal skills, with the ability to interact confidently with stakeholders at all levels.
• Proficiency in Microsoft 365.
• Knowledge of BEMS or HVAC systems is a plus, but not required.

We are one of the largest BEMS suppliers in the UK – a top 3 Honeywell Trend Technology Partner, and the first Siemens Master Partner. We love being a market leader and topping out some outstanding projects to the very highest of standards - on time and within budget!

Working alongside our colleagues in SSE we provide some of the most critical building control and energy generation services required by a zero-carbon world, enabling our customers to achieve their sustainability targets.

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. We are dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.